Privacy Policy

I. Introduction

Thank you for your support of Vefave Ltd. In order to protect your personal data when you shop at Vefave.com, we have created this Privacy Policy, which is effectively a contract governing your use of our services. Please read our Privacy Policy carefully to clearly understand how we collect, use, protect or otherwise process your personally identifiable information in accordance with our website.

2. Definition of personal data

Personal data means any information relating to an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified directly or indirectly, in particular by reference to identifiers such as name, ID number, location data, etc. No longer enables us to identify you in combination with other information or otherwise.

The following is a description of the types of personal data we may collect and how we use it.

2.1 What personal data we collect

When ordering or registering on our website, you may be asked to enter your name, mailing address, phone number or other details to help you with your experience.

2.2 When do we collect information?

We collect information from you when you register on our website, place an order, subscribe to a newsletter, or enter information on our website.

2 .3 How we use your personal data

In general, we use personal data to provide, improve and develop our products and services, to communicate with you, to provide you with targeted advertising and services, and to protect us and our customers.

Vefave Company Limited determines and controls how your personal data is processed as a data controller for the following purposes.

2.3.1 Delivering, improving and developing our products and services

We use your personal data to help us provide, improve and develop our products and services. This may include the use of personal data for purposes such as the complete shopping process, improving the user experience, data analysis, research and auditing. Such processing is based on your prior express consent or our legitimate interest in providing products and services to you. We encourage you to read these privacy policy rules carefully before participating. If you no longer wish to consent to the services we provide as described above, please contact us to opt out.

2.3.2 Communicating with you

With your express prior consent, we may use personal data to send you marketing information related to our own products and services, to communicate with you about your account or transactions, and to inform you of our policies and terms. If you no longer wish to receive email communications for direct marketing purposes, please contact us to opt out. When you contact us, we may also use your data to process and respond to your requests. If you no longer wish to consent to the services we provide as described above, please contact us to opt out.

2.3.3 Provision and measurement of targeted advertising and services

With your prior express consent, we may use your personal data to personalize your experience with our products and services and third-party websites and applications and to determine the effectiveness of our promotions. You are free to choose whether or not to receive promotional information. If you no longer wish to consent to the services we provide as described above, please contact us to opt out or select "unsubscribe" to opt out of these emails.

2.3.4 Promotion of safety and security

With your prior express consent, your personal information is contained behind a secure network, accessible only by a limited number of persons with special access rights to such systems, and is required to be kept confidential. In addition, all sensitive/credit information provided by you is encrypted via Secure Sockets Layer (SSL) technology.

   When users place orders to enter, submit or access their information, we implement a variety of security measures to maintain the safety of your personal information

   All transactions are processed through the gateway provider and are not stored or processed on our servers.

2 .4 How we store your personal data

We may take technical measures to ensure that your personal data records are complete and accurate, such as cookies and similar technologies. And with your prior express consent, we may keep records of your personal data processing for up to ten years.

3. Cookies and similar technologies

We use cookies and similar technologies to provide, protect and improve our products and services, for example by personalizing content, serving and measuring advertising, understanding user behavior and providing a more secure experience.

You can delete or reject cookies using your browser or device settings, but in some cases doing so may affect your ability to use our products and services.

3 .1 Definition of "Cookies"

Cookies are small pieces of text used to store information on a web browser. cookies are widely used to store and receive identifiers and other information on computers, phones and other devices. These types of files perform many different jobs, such as remembering your preferences and selected items, helping you improve your website experience and trying to ensure that the advertisements or offers you see online are more relevant to you. These "cookies" fall into the following four categories.

3 .2 We use COOKIE to.

Helps remember and handle items in the shopping cart.

Understand and save user preferences for future access.

Tracking ads.

You can choose to have your computer warn you every time a cookie is sent, or you can choose to turn off all cookies, which you can do through your browser settings, such as Internet Explorer. Each browser is slightly different, so check your browser's Help menu for the correct way to modify cookies.

If you turn off cookies, some features will be disabled it will not affect the user experience, making your website experience more efficient and some of our services will not function properly.

3 .3 Cookies placed by third parties

You may also encounter cookies placed by third parties on our website. for example, our e-commerce providers may use cookies and other technologies when you purchase our products online. We may also allow third parties to place cookies on our website to track information about your online activities and/or across third party websites or online services, including sending you targeted advertising based on that information, which may include remarketing of our products and services you view on our website and third party websites.

This cookie statement does not apply to cookies, applications, technologies or websites owned and/or operated by third parties, or the practices of such third parties, even if they use or access our technology to store or collect information. To learn how third parties use cookies, please review their privacy policies.

4. Your rights

4.1 We take reasonable steps to ensure that your personal data is accurate, complete and up to date. Based on the protection of your privacy, you have the following rights.

(a) You have the right to contact us to find out if your personal data is being processed and, in this case, to access personal data and information, including but not limited to the purpose of the processing and the categories of personal data concerned.

(b) You have the right to contact us to correct or delete your inaccurate personal data. Taking into account the purpose of the processing, you are also free to complete incomplete personal data, including by providing additional statements.

(c) You have the right to request that we delete personal data relating to you.

(d) You have the right to contact us to set processing restrictions, which limits our processing authority.

(e) You have the right to receive personal data provided by you in a structured, commonly used and machine-readable format and to transmit such data to third parties.

(f) You have the right to object to the processing of personal data at any time by contacting us on grounds relevant to your particular situation.

(g) You have the right not to be bound by a decision based solely on automated processing (including analysis) that would have legal effect on you or similarly have a significant impact on you. When you need to realize this right, please contact us for assistance.

In some cases, applicable legal or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain.

4 . 2 Check your details

How to view my profile

You can view your personal information by going to "My Account".

Delete your information

When you find it necessary to delete your information, please contact us at

(a) Personal data used to provide, improve and develop our products and services. If such data is deleted, your account will be closed, as your account will not function without such data.

(b) personal data that we use to communicate with you. If such data is deleted, we will not be able to contact you. Please make your decision carefully.

(c) Personal data for the provision and measurement of targeted advertising and services. If such data is deleted, you will not receive the latest marketing news and personalized shopping services.

(d) Personal data related to the promotion of safety and security. If such data is deleted, your account will be under strong threat and you may not be able to use your account properly.

If you delete your data, we are under no obligation to retain your data and we may delete any or all of your data without liability. However, if we believe it is necessary to prevent fraud or future misuse, if required by law or for legitimate purposes (such as analysis of non-personal data, account recovery, auditing our records, and enforcing our rights and obligations under our agreements.

5. Disclosure of personal data

We will not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we notify you in advance. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or providing services to you, so long as those parties agree to keep this information confidential. We may also release information about you when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising or other purposes.

5.1 Service Providers

We share personal data with companies that provide services on our behalf, such as website hosting, email services, marketing, sponsoring sweepstakes, contests and other promotions, auditing, fulfilling customer orders, data analytics, providing customer service and conducting customer research and satisfaction surveys. These companies are obliged to protect your data and may be located anywhere we operate.

5.2 Corporate subsidiaries and corporate business transactions

We may share personal data with affiliated companies and business partners. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, assignment or sale or disposal of all or any part of our business, including in connection with any bankruptcy or similar proceeding, we may transfer any and provide all personal data to relevant third parties.

5.3 Legal compliance and security

It may be necessary for us to disclose personal data as required by law, legal process, litigation and/or requests from public and governmental authorities within or outside your country of residence. We may also disclose personal data if we determine that disclosure is necessary or appropriate for purposes of national security, law enforcement, or other matters of public importance.

We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and pursue available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.

7. Data processed by third parties

7.1 Prior Authorization by Third Parties to Us

7.1.1 Facebook, Twitter, Google, VK

When you sign in with your account through Facebook, Google at Vafave, we can automatically obtain your login information because these third parties have previously authorized us to collect your information to help you sign in at your convenience. In order to better protect your information, we sincerely recommend that you familiarize yourself with the privacy policies provided by these third parties before logging in through your account registered on their websites. Therefore, please note that you should also take steps to protect yourself, especially online. Do not share your password with anyone else. Also remember to log out of the site and close your browser window when you are done. If you do mind providing us with your personal data through a previous authorization.

7.1.2 PayPal

If you choose to pay online via "Checkout with Paypal", please note that once you click the button, you will be linked to Paypal's website. The personal data you are asked to provide, including your card number, your billing address and your contact information, will be collected and processed by Paypal and not Vafave, but our logo/trademark will still be visible on the website in its top left corner. We sincerely recommend that you understand Paypal's privacy policy and choose different payment methods carefully. Vafave is not responsible for the processing of your data by Paypal when you click on the "Checkout with Paypal" button.

7.2 Other third parties who may have access to your information

In order to provide better products and services to our customers, we may transfer your data to two main types of third parties.

7.2.1 Third parties associated with advertising and marketing - Google, Facebook, Twitter, Pinterest, Youtobe, etc.

Information about your activities on our website, such as the products you like to browse, may be transmitted to these third parties. You may receive communication letters in your email from us and/or selected third parties regarding advertising and marketing. You may choose not to receive marketing communications from us and/or selected third parties. When you sign up for a new account, you have the option to "unsubscribe". When you no longer wish to receive advertising from us and/or selected third parties, you should opt out by contacting us (by email) or by clicking the "unsubscribe" link in any email communication you receive.

7.2.2 Payment distribution related third parties - Paypal, Cybersource, Adyen, Dlocal, Stripe, Safecharge, Oceanpayment, etc. .

If you purchase from our store, your payment and delivery information will be necessary for the transaction. Your information may be transferred to and processed by the third parties mentioned above. We are committed to providing appropriate or suitable protection measures, such as encryption technology, to ensure the security of your information Such personal dates are important to your purchase activity and we strongly advise you to think twice about handling such data when deleting or objecting to it.

7.3 With respect to third parties located in third countries

As noted above, model contract terms or alternative legal bases or binding corporate rules will help protect the security of your information. Once we become aware that a third party has breached its obligations and violated your privacy, we will immediately notify it to correct the error. If you become aware that a third party has breached its obligations and violated your privacy as a result of a Vefave error, you may contact us to obtain a remedy. We are committed to providing appropriate or suitable safeguards, such as encryption technology, to ensure the security of your information. Our customers have the right to obtain a copy of such data transferred to a third country. If you need to enforce your rights, please contact us.

8.Fair information practices

The Fair Information Practice Principles form the backbone of U.S. privacy law and contain concepts that have played an important role in the development of global data protection law. Understanding the Fair Information Practice Principles and how to implement them is critical to compliance with the various privacy laws that protect personal information.

8.1 In line with fair information practices, in the event of a data breach, we will take the following response measures.

Users will be notified via email

Within 7 working days

We also agree to the principle of individual redress, which requires that individuals have the right to seek legally enforceable rights against data collectors and processors who do not comply with the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have access to courts or government agencies to investigate and/or prosecute data processors for violations.

9.In order to comply with CANSPAM, we agree to the following.

  • Do not use false or misleading subjects or email addresses.
  • Identify the message as an advertisement in some reasonable way.
  • Include the physical address of our business or site headquarters.
  • Monitor compliance of third party email marketing services (if used)
  • Quickly honor opt-out/unsubscribe requests.
  • Allow users to unsubscribe using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can follow the instructions at the bottom of each email and we will immediately remove you from all correspondence. 

contact us

If you have any questions about this Privacy Policy, you can  contact us at [email protected]